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L1 Datacenter Support Engineer

Company

Mirantis

Location

Poznań, Greater Poland Voivodeship

Posted

June 06, 2026

Position Overview

Job Description

  • Monitor and support AI IaaS infrastructure, including GPU servers, storage, and networking.
  • Conduct first-level troubleshooting of InfiniBand networks, identifying connectivity or performance issues.
  • Maintain and update infrastructure inventory, cabling, and IPAM data using NetBox.
  • Support InfiniBand fabric operations and troubleshooting using UFM, and Ethernet network configuration and validation leveraging Verity.
  • Perform initial triage of alerts across hardware, networking, and Kubernetes platforms.
  • Manage the full lifecycle of bare metal nodes, including provisioning, reprovisioning, validation, and burn-in testing. 
  • Execute standard operating procedures (SOPs) for incident response and escalation.
  • Validate hardware health (GPUs, NICs, disks, memory, etc.) and perform basic diagnostics.
  • Escalate complex issues to L2 with clear logs, diagnostics, and impact assessment.
  • Assis...

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