About the job L1 Field Engineer (24/7 Shift) Responsibility
To provide on-site support for IT systems.
To be involved in network and desktop troubleshooting, with operation experience to ensure that the system meets the SLA.
To provide support on the scheduling and deployment of information to the IT systems.
To work with product team on any system enhancement or troubleshooting.
Requirements
Diploma in IT or relevant discipline, with experience in desktop support and good working knowledge in Windows OS, Basic Networking.
Skills in network and desktop troubleshooting, with operation experience to ensure that the system meets the SLA, and system and database admin experience will be an advantage.
Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills.
Willing to travel to multiple sites and comfortable with s...
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