<div>L1 IT Support (Gurgaon)</div> <div> </div> <div> <p><b><u>Responsibilities:</u></b></p> <p> </p> <p> Address user tickets regarding hardware, software , Applications and networking</p> <p> Install, upgrade, support and troubleshoot Windows, Microsoft office products and any other authorized desktop applications</p> <p> Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment</p> <p> Responsible for monitoring, operating, managing, troubleshooting, and restoring to service any terminal service client, personal computers (PC) or </p> <p> notebooks that has authorized access to the network</p> <p> Knowledge of network and anti-virus programs</p> <p> Ability to perform on-site & remote troubleshooting and provide clear instructio...