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L1 Tech Support Rep - Home Office

Company

Atos

Location

monterrey, nuevo león

Posted

June 15, 2026

Position Overview

**L1 Tech Support Jr.
Bilingual**
**Training**: Onsite 4 weeks.
San Nicolas de los Garza
**Must have**: Knowledge & Troubleshooting: Windows (XP, Vista, 7, 8), MAC, Outlook, ServiceNow
Fluent English, customer service and call center experience.
**Schedule**: Monday - Friday (upon performance it can be reevaluated)
**Monthly gross salary**: $17,500 MXN monthly.
Besides their salary, ADT has special bonus, Csat bonus, per each positive survey they get $50 Mx pesos, our current agents average monthly bonus $********** Mxn only for Csat, additional if they interested in night shifts, they have Night Shift bonus, $**** Mxn (monthly)
Tipo de puesto: Tiempo completo
Sueldo: $17,****** - $17,****** al mes
Horario:
- Diurno
- Incluye días feriados
- Incluye fines de semana
- Lunes a viernes
- Rotativo
- Turno de 10 horas
- Turno matutino
Prestaciones:
- Caja de ahorro
- Seguro de vida
- Vales de despensa...

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