Project description As a member of our Software Engineering Group, we look first and foremost for people who are passionate about solving business problems through innovation & engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals.
Responsibilities - To track and be responsible for providing optimum service levels for day-to-day production support for the Murex/MLC/Risk users (Front office, Back-office, Finance etc).
- To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
- Able to take ownership of high severity issues and follow through to closure.
- Answerable to business users and provide strategic long term solutions and participate in RCA and provide pre‑emptive solutions for produc...