- 1 Year Contract
- Ang Mo Kio
- Monday to Friday (8:30am to 6pm)
- Up to $6800

Responsibilities:

• Analyse problems, perform troubleshooting, and track problems through resolution.
• Responsible for monitoring activities, such as network and bandwidth usage
• When necessary,  escalate problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Schedule and run periodic maintenance for network infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for network operations including firmware patches.
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure.
• Perform Change Request, Service Request as assigned by team lead according to the SLA.
• Managing of Cisco Routers and Switches and perform firmware patching on network equi...