Globe Group is seeking a Service Operations Engineer – SME located in Cebu City, Philippines. This position involves providing advanced technical support for core products like Kafka and cloud-native platforms, tackling complex incidents, and ensuring enterprise customers receive high-quality support.

The ideal candidate will have 3-5 years of experience in technical support or DevOps roles and a Bachelor's degree in IT or Computer Science. A strong technical background and relevant certifications are also preferred.