Job description Role: L2 Support Engineer Experience years: 2 - 4 Years Interview: Virtual ( 01st round ) / Final Round Depends ( Virtual or F2F ) Mode: Work From Office Location: Chennai - Annathalai Technical Skills : SQL, SQL Server, SQL Queries, Incident Management, Patches, Change Request, Configuration. Expectation : L2 Support resource should have minimum 2-year of experience with capability to address the end to end product support but not limited to addressing bank s requirements, documentation, business impact analysis, patch/change/configuration management Support Functions Expected out of the resource: Incident management and response, submission of RCA, ensuring the system security, performing DR drill and business continuity as per the bank requirements adherence to bank's internal IT process and policy applications configuration availability of environments to bank, proactive addressing complaints and service requests from the bank, performance tuning Responsible for sta...