Intelletrace is a leading telecommunications company offering comprehensive support in data, internet, VoIP, voice, security, and managed services for businesses across the United States and internationally. We serve as a single point of contact, connecting businesses with top-tier carriers to meet their specific needs. Learn more about us at

Candidate Location

Philippines, preferably in Metro Manila.

Responsibilities

As a Tier 3 Network Operations Center (NOC) Engineer, you will handle complex network issues, lead technical projects, and provide expertise in network and security.

Your responsibilities include:

• Escalation Resolution: Resolve Tier 2 escalations, ensuring timely and effective resolutions to critical network incidents.
• Advanced Network Changes: Perform level 2-3 network change requests, including complex configurations and implementations, while adhering to change management processes.
• Ne...