Description

Account & Operations Management • Oversee site operations in alignment with contract terms and Statement of Work • Support account goals including revenue, growth, and retention • Assist with contract renewals and account strategy execution Customer & Stakeholder Management • Build and maintain strong relationships with clients, vendors, and internal teams • Lead and present in quarterly business reviews • Address customer concerns and drive issue resolution Asset & Service Management • Manage asset inventory, service activities, and work orders in asset management systems • Ensure accurate data entry for service requests, work orders, and POs • Maintain CMMS data for onsite equipment and service records • Review service reports and invoices for accuracy and compliance Compliance & Quality • Ensure adherence to regulatory, compliance, and safety standards • Monitor service quality, timeliness, and accuracy • Support audit readiness and documentation requirements Con...