Large Loss Commercial Property Claims Examiner – Complex Loss Team

As a Large Loss Commercial Property Claims Examiner, you will oversee the review of claim files and supervise third‑party adjusters, ensuring alignment with Aviva’s best practices and delivery of outstanding customer service.

What you’ll do

• Resource field work to be completed by IA by setting clear expectations and timelines and managing the file through to completion.
• Arrange market calls or work with various insurers on subscription claims.
• Prepare and present a complete file strategy, coverage analysis, disposition, and business case.
• Investigate claims by reviewing IA reports and specialists, acquiring facts and information to analyze the loss.
• Review and compile facts, policies, technical reports, analyze estimates, value of claim, and settle claims.
• Communicate claim adjustments via written reports to all parties based on policy wordi...