A leading messaging platform provider is seeking a Customer Success Manager for their LATAM team in Mexico City. The role involves managing post-onboarding customers, creating engagement strategies, and leading a WhatsApp Community. Ideal candidates will have 3+ years in customer success, experience with SaaS solutions, and be fluent in Portuguese and Spanish. This position focuses on enhancing customer experience through data-driven approaches and personal engagement in a fast-paced environment.
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