We are looking for a Application Support Analyst for our major fortune 100 client based out of Montvale, NJ.
This is hybrid in Montvale, NJ and the team typically works 3 days/week at 75 Chestnut Ridge Rd (Tues, Wed, Thurs).
This is a W2 role (not open to C2C or 1099). Please share your updated resume with me via **
[email protected]**
**Job Title: Appliation Support Analyst**
**Duration: 3 months (potential extension or FTE conversion)**
**Location: Montvale, NJ**
**Responsibilities:**
β’ Lead Manager for an application portfolio, owning end to end Application Support and Operations for both traditional and AI native/agentic applications, ensuring timely and accurate ticket triage, troubleshooting, and resolution for Multi agent workflows (triage, diagnosis, remediation, communications)
β’ Drive adoption and operationalization of Agentic Operations, including AI assisted triage, diagnostics, self healing actions, and automated communication...