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About This Role We are looking for a Lead Customer Success Manager to be based in Singapore.
What You Will Do - Manages a list of our strategic customers and important initiatives; blend of tier 1 and 2 accounts, multiple segments
- Provides customers with business, technical, and product knowledge.
- Develops/executes effective success plans to drive customer outcomes.
- Educates customers on how existing and new product features/functionality will contribute to the growth of their business.
- Works closely with CS leadership to define and execute best practices for account management.
- Assists others at OutSystems as they support the customers in their digitalization journey.
- Works closely with Account Executives and Technical Success Managers to identify and nurt...