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Lead Data Analyst - Call Center Operations

Company

EverBank

Location

Irvine, CA

Posted

June 17, 2026

Position Overview

**Lead Data Analyst**
The Lead Data Analyst reviews and approves complex analytics and statistical modeling on large data sets that identify current market sector trends and customer patterns. This job directs the examination and identification of data patterns and trends that help answer business questions and improve decision-making. The Lead Data Analyst oversees the collection of data sources, as well as the analysis and extraction of key data and information. This job also ensures that data quality meets the organization's information system’s needs and requirements.

**Key Responsibilities and Duties**

+ Approves mathematical, statistical, and economic techniques that determine market conditions, project consumer needs and inform business initiatives.
+ Analyzes and reviews trends found from modelling to inform other lines of business such as product development and marketing decisions.
+ Oversees data mining models, statistical reporting and data analys...

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