As the Lead Engineer – Support, you will handle complex and escalated application and network infrastructure support cases while serving as a technical resource for integration and delivery activities within the entroCIM platform. This role supports the implementation and ongoing operation of customer environments, including system integration, data flow validation, and platform functionality. You will collaborate closely with engineering, deployment, and customer teams to ensure reliable, scalable solutions, while also contributing to Master System Integration (MSI) efforts across the full lifecycle from integration through visualization.

**Responsibilities:**

+ Support end-to-end system integration, including point integration, protocol mapping, data normalization, and tagging across OT/IoT systems
+ Assist in delivery of MSI implementations, including development of floorplans, equipment graphics, and data visualizations
+ Partner with deployment and engineer...