We are looking for a Senior Full Stack Developer to design and develop a scalable, UI-driven self-service platform for contact center operations on Amazon Connect. The platform will enable business users to manage call routing, queues, outbound campaigns, and workflow configurations without developer intervention. The ideal candidate should have strong expertise in Java, Spring Boot, Microservices, AWS cloud services and working knowledge of frontend technologies like React and TypeScript, along with proven team handling and technical leadership experience.

Responsibilities

• Design, develop, and maintain scalable microservices and REST APIs using Java and Spring Boot for outbound and self-service workflows
• Build backend systems supporting call routing, queue management, outbound campaign management, and configuration-driven workflows
• Collaborate with frontend teams to support UI-driven platforms and real-time ...