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Job Description
SummaryEnsure smooth and reliable shipment execution by adhering to standard processes, meeting customer requirements, and achieving service level targets. Act as a key customer contact by building a strong understanding of customer needs and driving continuous improvement. Support digital transformation initiatives through proactive collaboration and operational excellence. Take ownership beyond day-to-day operations and demonstrate accountability in delivery. Build and maintain visual management systems in line with process excellence standards. Implement continuous improvement initiatives, including Kaizens and cost-saving or value-adding projects.
Key Responsibilities:
Ensure consistent service delivery aligned with customer expectations and internal standards
Build strong customer understanding to enable tailored and effective service delivery
Ensure timely and accurate cargo delivery
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