Drive customer satisfaction at LensCrafters as a Licensed Team Lead, ensuring top-notch optical service and support. Your expertise will enhance the shopping experience for every customer and patient.
As a Licensed Team Lead, you will play a vital role in delivering exceptional customer service while managing both optical and retail processes. You will assist with eyewear selections and provide critical product knowledge, educating your team and enriching customer interactions. Your leadership ensures that store and lab operations meet high standards.
Key Responsibilities:
• Oversee team to ensure outstanding customer experiences
• Assist clients in selecting eyewear with care
• Execute optical tasks including adjustments and recalls
• Maintain lab standards and safety practices
• Provide training and support to team members
Requirements:
• Valid state opticianry license mandatory
• Extensive experience in optical field
• Strong problem-solving and comm...