We're working with Singapore government agencies on large-scale digital transformation programmes that are reshaping how public officers, businesses, and citizens interact with government services. These are multi-year, system-level initiatives — moving legacy processes onto integrated, modern platforms.

We're looking for senior design leaders to shape experience strategy and drive design outcomes at a programme level, working closely with product, engineering, operations, and policy stakeholders.

What you'll be doing

• Own the end-to-end experience vision across complex, multi-stakeholder systems — ensuring key user journeys are coherent, usable, and consistent across products and touchpoints
• Translate complex policy, technical, and operational challenges into clear design vision, principles, and direction
• Establish and evolve design standards, frameworks, and quality bars across the programme — from discovery through de...