As a Lead Program Manager, you are responsible for two or more Customer Programs consisting of customer support services, purchasing, warehouse management and other contract compliance activities with designated number of program managers for a customer group. You will lead and manage program managers and site managers in field and customer sites.

**Responsibilities:**

+ Coordinates activities in accordance company policies, and if applicable, customer policies, procedures and principles.
+ Coordinates technical support and training needs.
+ Confers with customers on programs performance and evaluates areas for improvement and expanded services.
+ Administers on-site human resource activities.
+ Coordinates programs and ideas for cost savings and revenue generation.
+ Develops plans for efficient use of materials, equipment and employees.
+ Monitors programs effectiveness and prepares monthly reports such as cost, savings, performance, service, quali...