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As a Program Manager, you are expected to help the organization manage a group of related projects to bring a significant business change and set of benefits, across the company. The stakeholders of such projects will be both internal to Global Support and external, from other areas of the company.

The projects that make up the programme can be complex in their own right. The Program Manager needs to guide the ones managing the projects and steer them through the project lifecycle, managing schedules and resources, identifying risks and communicating with stakeholders.

It is the Program Manager's responsibility to track the project's progress and KPI’s and raise the flag if the timeline is compromised, unforeseen risks appear or roadblocks are in the way of project success. 

The day to day will bring activities like: