Position Overview
Embrace a leadership role at Roots as a Lead Retail Associate, where you will inspire a team and create outstanding shopping experiences. Leverage your retail skills to drive success.
As part of the management structure, the Lead Retail Associate supports the Store Manager by linking store operations with team motivation. You should have over 1 year of retail experience, ideally within luxury markets, and possess the ability to guide your peers towards excellence. Your focus will be on delivering top-notch customer service while managing key store functions.
Key Responsibilities:
• Model outstanding customer service behavior daily
• Assist with the training and onboarding of new associates
• Facilitate effective communication on the sales floor
• Oversee task delegation to enhance operational efficiency
• Ensure compliance with all company policies
Requirements:
• 1+ years of retail experience required, luxury preferred
• Proven team leadership skills amon...