Join FIKA as a Retail Experience Lead, where you'll manage store operations and create an unforgettable shopping experience in St. Marys, Ontario. This role emphasizes team empowerment and customer engagement.
In this leadership position, you will oversee daily operations, manage cash, and train team members. A focus on exceptional service and product knowledge characterizes this role. Candidates should effectively educate staff, resolve conflicts, and maintain compliance with policies. Embrace a dynamic and evolving environment while enhancing team performance and customer satisfaction.
Key Responsibilities:
• Activate and deactivate store alarms during shifts
• Assist in customer relations and product presentation
• Implement sales strategies and motivate the team
• Train team members to uphold service standards
• Manage store compliance with regulations
Requirements:
• At least 2 years of experience in retail
• High school diploma or GED is a must
• ...