JOB DESCRIPTION

Our Purpose

Title and Summary

(Lead / Senior) Enterprise Operations Engineer (Tier 1 Global Network Support)Overview
Network Operations Center (NOC) is a strategic team responsible for ensuring the stable operation of Mastercard’s Network infrastructure globally. This team manages eyes on glass monitoring, performs network systems health check validations, troubleshooting issues, and optimizing performance to support the organization's mission-critical operations.

As a Lead / Senior Enterprise Operations Engineer, you will work in a fast-paced, dynamic environment, often requiring quick decision-making and problem-solving. The role may involve working in a command center setting, monitoring systems, coordinating with various teams, and ensuring optimal network performance and security.


The Role
•Network Monitoring: Eyes on glass monitoring of network performance and system alerts to ensure reliable operation.