Role: Lead ServiceNow Developer

Location: Reston, VA (Remote)

Type: Contract to hire

Job Description:

We are seeking an experienced ServiceNow CSM Developer to support the migration of the existing FEP Hub (Customer Service Management application) to the latest version of ServiceNow (Zurich).

The FEP Hub is a customer service management platform that enables plan members to submit requests and inquiries to the association. The project involves enhancing and rebuilding functionality within ServiceNow’s CSM module, including workspaces built using UI Builder.

Must-Have Requirements

• 5+ years of hands-on experience as a ServiceNow Developer


• Strong experience customizing ServiceNow CSM (Customer Service Management) – MUST HAVE


• Pro...