Join a dynamic team at the forefront of machine learning-enabled digital assistance, where you'll help transform the call center agent experience through real-time guidance, workflow automation, and intelligent decision support.
As a Lead Software Engineer (Vice President) at JPMorganChase within the Machine Learning and Intelligence Operations Virtual Agent Assist team, you'll be a core technical contributor on an agile team that enhances, builds, and delivers trusted, market-leading technology products in a secure, stable, and scalable way. You'll partner across product, design, and engineering to deliver critical solutions that support the firm's business objectives while raising the bar on reliability and developer excellence.

**Job responsibilities**

+ Design and deliver end-to-end full-stack features that improve agent workflows and customer outcomes using Java, Spring Boot, REST APIs, and modern user interface frameworks
+ Build secure, high-quality pro...