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Lead Technical Support Engineer, AI-Powered SaaS

Company

Parloa

Location

, , malaysia, , , malaysia

Posted

May 26, 2026

Position Overview

Parloa is hiring a Lead Technical Support Engineer in Malaysia to deliver high-quality customer experiences with its conversational AI platform. This role involves troubleshooting complex issues, guiding users, and enhancing support processes. The ideal candidate has 5–8 years of experience in technical support, strong troubleshooting and collaboration skills, and the ability to thrive in fast-paced environments. Join Parloa in shaping a new era of customer experience.
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