Job Description
Job Overview
This position requires you to be responsible for facilitating classroom/virtual training programs, developing content, focusing on skills development for the front level associates of the organization. Leading and managing intervention-based learning.
Roles & Responsibilities:
The job responsibilities entail:
Work on soft skill training program for various Business Units in the organization, in consultation with the department heads, including the assessment / evaluation methodsPartner with Business units to outline deliverables, expectations, and risks, to include specific training needs for themAssesses training and development needs through training need identification through various resources availableUtilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum training effectivenessDefine ROI on ev...