Job Description

Lead UX Researcher Global SaaS | Sydney or Melbourne | Hybrid

About the Company

Our client is a globally recognised technology platform used by hundreds of thousands of small businesses and their advisors across Australia and the world. With a product led culture and a genuine commitment to customer understanding, they treat research as a strategic function, not a support service. Their design and research team has direct influence over product roadmaps and senior leadership decisions.

The Role

This is a senior individual contributor opportunity for a researcher who is equally comfortable shaping strategy as they are running a study. You'll lead end to end qualitative and quantitative research programs across complex product areas, and translate findings into clear, compelling recommendations that move the business forward.

This role goes beyond execution...