Are you passionate about helping people achieve their goals and delivering an exceptional customer experience? At goFLUENT, we are looking for a Learning Advisor to join our team.
We highly value candidates with B2C sales experience, especially within the education sector, and look for individuals with excellent communication skills, empathy, follow‑up abilities, and persuasive communication.
What will you do?
- Become an expert in our products and services to guide new students who are starting their training with goFLUENT.
- Support learners throughout their journey by understanding their needs and providing effective solutions to any concerns.
- Follow up with students through different communication channels (phone, email, chat, etc.).
- Make proactive calls to motivate students to fully utilize the available resources and tools.
- Maintain efficient communication with internal teams to ensure a smooth user experience.