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InterContinental Dubai Marina Hotel & Residences, a Five‑Star luxury hotel and residence located in the heart of Dubai Marina with 328 rooms and residence suites.
Lead the hotel’s Learning & Development strategy, ensuring alignment with IHG brand standards, business objectives, and talent development priorities.
Design, implement and facilitate engaging training programs focused on product knowledge, customer service excellence, leadership development and operational effectiveness.
Partner closely with department heads and senior leadership to identify capability gaps, develop succession plans and create targeted learning initiatives that support employee growth and performance.
Drive a culture of continuous learning by coaching managers and colleagues, promoting career development opportunities and supporting talent retention initiatives.