Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for developing and implementing comprehensive team member training and development programs to enhance team skills and performance; assessing training needs, designing and updating training courses; managing training budgets to ensure maximum return on training investment.

Job Description

You are a Learning & Development Manager , spread light and warmth of hospitality by delivering memorable experiences for every guest.

Responsibilities

• Develop training programs: Design, plan, and deliver hotel training programs in alignment with corporate goals and industry standards, topics such as harassment‑free workplace, diversity, orientation, leadership, and service.
• Monitor and review performance: Conduct meetings with dep...