BASIC FUNCTION

The Learning & Development (L&D) Officer is responsible for planning, implementing, and evaluating learning and development initiatives to support employee growth and organizational capability. This role plays a key part in identifying training needs, designing learning programs, and assisting in the creation of Individual Development Plans (IDPs) based on the results of performance appraisals, training needs analysis, and competency gap assessments. The L&D Officer works closely with department heads and employees to foster a culture of continuous learning and performance improvement.

PRIMARY DUTIES AND RESPONSIBILITIES

Training Needs Identification & Analysis

1. Conduct annual training needs analysis (TNA) across departments using various data sources such as performance appraisals, employee feedback, and competency assessments.

2. Collaborate with managers and team leads to assess learning pr...