**Position Description & Qualifications**

**Position Summary**

The Learning Implementation Specialist is responsible for planning, coordinating, and sustaining learning initiatives across Serco’s employment and workforce development system. This role supports both internal teams and external service provider networks by ensuring learning initiatives are effectively delivered and embedded into practice over time.

The Learning & Implementation Specialist plays a critical role in supporting large‑scale initiatives, system change efforts, provincial onboarding, and ongoing monitoring of training outcomes beyond initial delivery.

**Key Responsibilities**

**Learning & Training Management**

+ Coordination and support the delivery of learning initiatives for internal teams and external service provider networks
+ Support end‑to‑end training initiatives, including planning, delivery, stakeholder engagement, and post‑training follow‑up
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