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Learning Systems and Insights Analyst (11-month contract), SMU ExD

Company

Singapore Management University

Location

singapore, singapore

Posted

July 09, 2026

Position Overview

Responsibilities
  • Training Management System (TMS) Migration & Systems
    • Support the TMS migration and implementation.
    • Liaise with central IT, vendors, and internal stakeholders to ensure successful rollout.
    • Translate business requirements into system specifications.
    • Support user acceptance testing (UAT), data validation, and system configuration.
    • Drive user adoption, training, and post-implementation support.
    • Identify and resolve system issues and continuously enhance system performance.
  • Learning Data, Surveys & Insights
    • Support programme impact surveys across key programmes.
    • Analyse survey data to generate actionable insights for programme improvement.
    • Contribute to end-of-programme analysis, including detractor and sentiment insights.
    • Present findings to internal stakeholders to support evidence-based decision-making.
    • Apply AI-enabled an...

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