Lease Support Representative
Location: On-site in Irving, TX 75063
Job Type: 12-Month Contract-to-Hire
Compensation

+ $21.50/hour – Less than 3 years of relevant experience

+ $23.00/hour – 3+ years of relevant experience

+ +$0.50/hour for Spanish-speaking candidates

Position Overview
We are seeking a customer-focused Lease Support Representative to join our team. In this role, you will support customers nearing the end of their lease by providing guidance, answering questions, and helping them navigate their next steps. This is a fast-paced, phone-based role that requires strong communication skills, attention to detail, and a commitment to delivering excellent service.
Key Responsibilities

+ Handle high-volume incoming and outgoing calls

+ Educate customers on lease-end options

+ Confirm customer intentions regarding lease maturity

+ Coordinate with dealerships to verify balloon payments and lease r...