Leisure Travel Specialist Overview

We are looking for a full-time (37.5 hours per week) hybrid Leisure Travel Specialist to support our growing Leisure Department. As an Account Manager, you will collaborate with global teams to support company initiatives and uncover innovative solutions, while taking a proactive approach to day‑to‑day responsibilities.

Responsibilities & Duties

• Manage end‑to‑end client travel arrangements, anticipating preferences, budgets, and specific requirements to deliver high‑quality, compliant travel solutions.
• Analyse enquiries and design complex itineraries, coordinating air, rail, accommodation, and ancillary services in line with client and company standards.
• Provide full‑service support across enquiries, bookings, ticketing, and documentation with exceptional accuracy, attention to detail, and service excellence.
• Proactively investigate and resolve booking issues and client concerns, ma...