Key Responsibilities

Leasing & Administration

Conduct viewings to prospective tenants
Consistently deliver leasing brand standards
Process and respond to lettings enquiries in a timely manner
Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the Lettings Manager in achieving leasing goals
Understand the local rental market by conducting regular mystery shopping and competitor analysis
Implement and support branded marketing campaigns
Respond to email/phone enquiries in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings
Update social media letting platforms (e.g. Rightmove, Zoopla, On the Move etc.) on a weekly basis
Process resident applications including completion of background and credit checks
Assist with deposit protection scheme set up and releases
Assist with preparation of check-in and check-o...