Project detail

We are looking for a level 1 to level 2 tech that can be available to work either UK or USA Hours (GMT -6)

We are looking for UK or US applicants as answering the phone is a must.

This role may start as a part time role but can lead in to a full time role.

Your role will include the following

– Answering support calls
– Answering support tickets
– escalating tickets to level 2+
– Various other IT related tasks

You will be working with

Microsoft Windows 10/11
Microsoft Server 2019/2022
Active Directory
Print Management
Telecoms (VoIP)
Hyper V / VMWARE
Routers/Firewalls/Switches/Access Points
and other Various IT related services.

Basic experience is required, Training will be provided.

Although this is a remote role. we will only be considering applicants either based in the UK or the US

We are also looking for techs that...