At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.


Our client is currently seeking a **Level 1 Technician** to join their team **onsite** in New York, NY.

**Duties and Responsibilities:**

+ Test and image desktops and laptops
+ Maintain, analyze, and troubleshoot software and computer peripherals
+ Set up, configure and add all hardware
+ Assist client internal IS technicians with large IMACs
+ Provide technical support to end-users via telephone and in person
+ Assist in developing and documenting improvements to current processes
+ Manage (ServiceNow / Clearvision) ticket queue constantly throughout the day
+ Assist coworkers in the resolution of end-users' technical issues