Job description

Technical Support Specialist (Level 2 – AV / Digital Signage)

We’re looking for a Level 2 Technical Support Specialist with experience in AV, digital signage, or IT support environments to join a high-performing technical team.

This is a primarily office-based role (approx. 85%), focused on helpdesk and remote support, with occasional on-site client work (approx. 15%).

About the Role

You’ll act as an escalation point for Level 1 issues, taking ownership of more complex technical challenges across AV and digital signage systems.
This role suits someone who:

• Has strong Level 2 helpdesk fundamentals
• Is confident workin...