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Level 3 Service Desk Engineer

Company

Insight Global

Location

Roanoke, TX

Posted

June 12, 2026

Position Overview

Job Description
An employer in Roanoke TX is looking for a Senior Level Service Desk Technician to join their larger customer-facing Service Desk team. This person will primarily be in charge of taking escalated issues from the larger Service Desk team including but not limited to configuration of and troubleshooting of networking issues (LAN/WAN, VLANs, VPNs, routing, firewall administration with Sonicwall Firewalls and Ubiquity network switches and access points) and helping to support, maintain, and assist with building out of Microsoft Azure and Microsoft 365 environments.

This is a full time, permanent role that requires an on-site presence. This role is posted at $80,000 - $100,000/yr based on skillset, level, and tenure.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualifie...

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