Job Title: Lexus Service Experience Coordinator

Position Overview:
We are seeking a customer-focused and detail-oriented Service BDC Representative to join our Lexus service team.
This role is responsible for managing inbound and outbound communications, scheduling service appointments, and delivering a premium customer experience that reflects the Lexus brand.

Key Responsibilities:

• Handle inbound calls, emails, and online service inquiries in a timely and professional manner


• Schedule and confirm servi...