The Liaison Officer

As the primary point of contact between school principals, coordinators and staff, and the facility management (FM) team, the Liaison Officer ensures smooth communication, effective coordination, timely escalation of issues, and alignment of FM services with schools’ operational needs.

Additional responsibilities include planning and executing initiatives across schools and projects, with awareness campaigns and visual communications.

Core responsibilities

• Coordinate day‑to‑day FM requirements with schools and the internal FM team.
• Serve as the escalation point for complex or urgent FM matters.
• Conduct regular school visits to monitor service performance and identify improvement opportunities.
• Review FM reports and prepare monthly presentations with professional visual design.
• Support and coordinate FM requirements for school events, workshops, and special activities.
• Design and ...