To provide a warm welcome to all patrons and visitors and create a positive first impression of the Library.
To take ownership of general library enquiries and issues: use judgment and initiative in determining the most effective resolutions.
To explain the facilities provided by the range of self-service equipment and provide training to patrons in their use.
To assume delegated responsibility for ensuring that the appropriate policies and standards are adhered to.
Organise and execute daily circulation activities: maintain the Library collection and equipment (including shelving, storage, and security of stock, plus computers, printers and copiers); carry out routine checks and resolving or escalating issues in line with agreed procedures.
Maintain and update routine spreadsheets and reports (e.g. circulation statistics, collection acquisition) as directed, following established forma...
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