Description
POSITION DUTIES AND PRIMARY RESPONSIBILITIES
The Licensed Telesales Representative is responsible for educating beneficiaries about products, on their healthcare options and helping them make an informed decision on which plan is most appropriate for their individual health needs.
Responsible for selling Dual Eligible Special Needs Plan (D-SNP) to eligible beneficiaries telephonically. This includes strict adherence to the Centers for Medicare and Medicaid Services (CMS) Sales and Marketing regulations and Sentara Health Plan policies and procedures. Only able to sell Sentara Health Plan products. Maintain yearly appropriate training and licensure renewal as required.
Must have Virginia insurance license, have or be eligible for AHIP certification, Medicare and/or Contact Center experience.
The typical day will be taking incoming calls from potential members who are looking to see if they qualify to enroll for coverage. Based on information that the prospecti...