Elevate customer satisfaction as a Licensed Team Lead in Stoney Creek, ON at LensCrafters. Provide optical expertise and exceptional service to delight every customer.
In this role, you will create value for customers by overseeing key optical processes and ensuring that client needs are met comprehensively. Your expertise as a state-licensed Optician will allow you to administer precise digital measurements and product recommendations. Play a vital role in leadership and contribute to a successful store environment.
Key Responsibilities:
• Deliver outstanding customer service during all interactions
• Utilize optical knowledge to recommend eyewear solutions
• Perform repairs and adjustments on eyewear promptly
• Train associates on lens technology and store processes
• Maintain a safe and efficient work environment
Requirements:
• Valid state Opticianry license
• Strong background in retail and optical fields
• Leadership experience in a team setting