Ensures that the life claims benefits are paid out in accordance with existing Philippine life insurance laws and statute.

Assist in the resolution of complex claims cases and formulation of appropriate claims recommendation or decision where technical claims knowledge is required.

·Proactively manage and ensure timely resolution of customer and distributor claims-related issues including those raised in customer-specific Group Life platform 

·Ensure that life claims-related communications being sent to the internal and external stakeholders are appropriate and timely. Assist in regular updates of claims communications templates to ensure robust and dynamic claims communications...