Manage, train, and motivate all personnel reporting to this position.
Administration and implementation of staff training in all aspects of the security’s operations i.e. business telephone usage, guest relations, security services, retail sales etc.
Serve as a link between the hotel and the security industry.
Performance management discussions as required.
Conduct developmental discussions/performance reviews with individuals who directly report to Security Director.
Ensure that weekly/monthly departmental communication meetings are effective.
Responsible for supervising all aspects of Colleagues, i.e. recognition, progressive corrective action, etc.
Responsible for the efficient training of all Colleagues in all aspects of job tasks.
Responsible for all security department’s emergency training.
Ensure Colleagues adhere to all security standards as stated in the employee handbook.<...
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